Shipping Policy
At Rory Decor, we are committed to delivering your orders in a timely and secure manner. Please review our shipping policy below for important details regarding shipping rates, processing times, and delivery.
1. Shipping Locations We offer worldwide shipping to most locations. Regardless of where you are located, you can enjoy our products delivered to your doorstep with ease.
2. Shipping Method & Delivery Times
- Shipping Methods: We work with reliable local and international couriers to ensure your order reaches you safely. The shipping carrier will depend on your location.
- Estimated Delivery Time: Delivery times may vary depending on your location. Generally, you can expect your order to be delivered within 7-14 business days from the time your order is processed.
- Processing Time: All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Costs
- Shipping Rates: Shipping fees are calculated at checkout based on the destination and size of your order.
- Free Shipping Offers: From time to time, we may offer promotions for free shipping. Please check for any current free shipping promotions before checkout.
4. Order Tracking Once your order has been shipped, you will receive an email with a tracking number and link to track your package. If you do not receive a tracking number or if you encounter any issues with tracking, please contact us for assistance.
5. Cash on Delivery (COD)
- Payment Method: As our website only accepts Cash on Delivery (COD) as a payment method, payment will be collected at the time of delivery. Please ensure you have the exact amount available when your order arrives.
6. Order Modifications Once your order has been processed and shipped, we are unable to make changes. Please ensure your shipping address and order details are correct at the time of purchase.
7. Missing or Damaged Shipments
- Lost Shipments: If your order is not delivered within the expected time frame, please contact us at [email protected] with your order number. We will work with the shipping carrier to investigate the issue.
- Damaged Items: If you receive a damaged item, please contact us immediately at [email protected], providing your order number and photos of the damaged product. We will assist in resolving the issue by sending a replacement or issuing a refund.
8. International Shipping For international shipments, please be aware that any applicable customs duties, taxes, or import fees are the responsibility of the recipient. We recommend checking with your local customs office for details about these charges before placing an order.
9. Contact Us If you have any questions or concerns about our shipping policy, please contact us at [email protected].